REGENESIS is a specialist provider of remediation solutions for contaminated soil and groundwater. When you use our services or access information that we provide, you’ll share some information with us. We want to explain what information we collect, how we use it and where it’s stored.

We endeavour to comply with the Data Protection Act 1998, UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 (amended) and other relevant legislation.

We have tried to write this policy so that it is easy to read and understand, however if you have any questions about our Privacy Policy or anything else then please contact us at

Who we are

REGENESIS (‘we’ or ‘us’) refers to all entities within the company. The contact details of your local REGENESIS company can be found on our website. We are a ‘data controller’ for the purposes of the Data Protection Act 1998 and we are responsible for, and control the processing of, our users and business contacts (‘you’ or ’your’) personal information.

Information we collect

The information we collect from you falls into two categories:
1. Information you choose to give us
2. Information we get when you visit our website

Here are some details on these:

  1. Information you choose to give us
  • When you contact us by phone, email, online inquiry or in person, to find out information or ask for a quotation, we will retain some personal data.
  • When you register for an event such as a seminar or webinar or sign up to our newsletter.
  • When you enter personal information into our website in order to access specific information.
  • When you apply for a job.

The personal data we routinely collect is:

  • Full name
  • Email address
  • Postal address
  • Job Title
  • Company name
  • Contact telephone details

Personal information you provide about third parties:

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

shall consent on their behalf to the processing of their personal data; shall receive any data protection notices on their behalf; and shall consent on their behalf to the transfer of their personal data abroad.

  1. Information we collect when you visit our website

When you visit our website for the first time, a Cookie Preference banner will show on your screen, requesting you either accept, reject or customise cookie preferences using the ‘Settings’ hyperlink.

This banner also provides a hyperlink to our Cookie Policy, in which we explain what cookies are, and what kind of information we collect this way, depending on what type of cookies you agree to. The Cookie Policy can be accessed at any time via a link provided in our website footer.

How to turnoff cookies

You can review your cookie preferences at any time, by clicking the Cookie Settings link in our website footer.

You can also turn cookies off by going into your own browser settings. However, it could have a detrimental effect on the usability of our website and that of others. We have provided some external links in our Cookie Policy on how to do this.

How we use your personal data

We may use your personal data for the following purposes:

  • To fulfil a query, request for information and/or to provide a service
  • To facilitate your attendance at one of our events or webinars
  • To improve and tailor our website for you
  • To email you newsletters and invitations to webinars and events
  • To contact you to tell you about services that we think would be of interest to you

Your choices on how your personal data is used

You can choose how you would like us to use the personal data we have regarding:

  • Newsletters and Event Invites – you can choose to not receive these by using the ‘email preference’ link provided in the footer of each email we send, or email your request to
  • Other Marketing Emails – if you would like us to hold your personal information so that we can complete transactions with you, but would otherwise not like to be contacted – please let us know by emailing

Control over your personal data

You have a number of rights under data protection law and the General Data Protection Regulation (GDPR) regarding the personal data we keep. You can request:

  • Access to your personal data that we may have
  • Amendment of any personal data which is incorrect or requires updating
  • Deletion of your personal data from our records

Please give us one calendar month to deal with any request.

Security of your personal data

We take the protection of your personal data very seriously and we will undertake appropriate steps to ensure your personal data is stored in a secure environment to prevent any unauthorized access. We use external data service providers to store and process personal data on our behalf and have appropriate agreements in place with them to protect your data. Any data transfers between external service providers and ourselves are conducted by secure means. Where such service providers are located outside of your country, we rely on legally-provided mechanisms to lawfully transfer data across borders.

Sharing your personal data

We will not share your personal information with any third parties for them to use for their own marketing purposes. We may disclose your personal data if required to do so by law.

How long we store your personal data

We will only retain personal data for as long as is necessary for the purposes we are using it for. How long we retain data will vary depending on the purposes it is used for. We have procedures in place for ensuring that the data pertaining to those who are not engaged with our company are removed.


Our services are not intended for, nor do we direct them to, children. We do not collect any special categories of personal data, as defined under the GDPR/UK GDPR.

Third-party websites

Our website may contain links to third party websites. We are not responsible for the privacy policies of third-party websites, so please check their policies when browsing.

Updates to this Privacy Policy

We may review and update this Policy and we encourage you to review it from time to time. If we make any significant changes we will endeavour to communicate this to you via the website or email.

This Privacy Policy can be accessed at any time via the link provided in our website footer.


If you have any questions about this policy or the information we hold about you, please contact us by emailing: